DTDC Courier & Cargo — Shipment not delivered

Address:Pune, Maharashtra, 560037

I am Anand from Bangalore, I have done courier to Pune on 8th August 2016.
I have sent Rakhi. My Consignment number is B32720448.
till now my couriers not delivered. its been almost 20 days. i am trying calling courier people from past one week. no response.
I have tried calling Hadapsar branch also last week, they mentioned that no power in office and cant check the status.
Customer care numbers:
[protected]
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DTDC Courier & Cargo customer support has been notified about the posted complaint.
Aug 29, 2016
Updated by anandyampad
Any update on this.
Still courier is not delivered.
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