[Resolved] DTDC Courier & Cargo — Courier not yet arrived and no one answering properly

Jagadeesh A N

from Delhi, Delhi

Address:

560034

With reference of tracking number - z96513792 in this connection awb has been shipped 18th november 2016 and destination is bangalore but still as of now not yet delivered almost all 13 days over.
Regarding this i was large complaint on 23rd november 2016 to customer care (Complaint reference #[protected] and after that continuously follow-up with the bangalore customer care service but crazy people were start saying that different answer each time.
Even they was unable to trace the aforesaid shipment track. First time they told shipment is in delhi but destination address is kerala state so that communicated with them and address changed that time shipmen was still at delhi this was happen on 23rd november.
I were wait more than 3 days and traced online, shipment arrived to chennai as per online trace result, after that connected customer care for shipment, i had shocking answer, and even they are not able trace the shipment and they have no more information about the courier.

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Dec 6, 2016

Complaint marked as Resolved

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Dec 01, 2016

Updated by Jagadeesh A N With reference of Tracking Number - Z96513792 in this Connection AWB has been shipped 18th November 2016 and Destination is Bangalore but still as of now not yet delivered almost all 13 days over.
Regarding this I was large complaint on 23rd November 2016 to customer Care (Complaint Reference #[protected] and after that continuously follow-up with the Bangalore customer care service but crazy people were start saying that different answer each time.
Even they was unable to trace the aforesaid shipment track. First time they told shipment is in Delhi but Destination address is KERALA State so that communicated with them and address Changed that time shipmen was still at Delhi this was happen on 23rd November.
I were wait more than 3 days and traced online, shipment arrived to Chennai as per online trace result, after that connected Customer care for shipment, I had shocking answer, and even they are not able trace the Shipment and they have no more information about the Courier.