DTDC Courier & Cargo — Non delivery

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I SENT CLOTHS FROM BURDWAN CHURCH GATEDTDC EXPRESS LIMITED ON 19/11/2016 TOMY SON ANIKET BHADURI VIDE CONSIGNMENT NO-D31521349 WHICH WAS SCHEDULED TO REACH MOHAN NAGAR, GHAZIABAD, FLAT NO A109, PIN CODE NO-201007, U.P WITHIN SEVEN DAYS BUT TILL NOW IT HAS NOT BEEN DELIVERED.THERE IS URGENT NEED AND AS SUCH PREFERRED DTDC SERVICE, IF SUCH DELAY IS CAUSED HOW CAN I RELY ON DTDC.PLEASE INFORM ME THE ACTION TAKEN.MY NAME IS B.N BHADURI, ADDITIONAL DISTRICT JUDGE 2ND COURT, BURDWAN, WST BENGAL. PHONE NO -[protected] AND Email i.d bnbhaduri1958 @gmail.com.expect early action and delivery with further delay& feed back over phone or by e mail.thanking you in anticipation.