Address: | 560001 | Website: | www.dtdc.com |
I had sent a very important courier from bangalore to ranchi on 22nd aug from their mittal towers office, bangalore m g road. Since it was urgent, the lady in dtdc office asked me to send it through their so called express service, wherein, it will surely get delivered in 2 days. It has been 5 days now and still the docs are in transit. When called the customer care office, they gave me a case no[protected] and asked me to wait. First of all, why the hell should i pay 330/- for your express service if the same bloody thing reaches in 5 days. Secondly, why dont your customer care nos are not reachable and non answerable when required... Fraudsters... 25 years of legacy is a bull if being in the service industry they are unable to service the clients in time.
Also, would like to know whether posting a complaint here serves any purpose, as i had done that earlier too but no action has been taken.
I would like dtdc to refund the excess which they have charged for faster delivery and if by any chance, the document does not reaches the destination today and i lose the deal, i will make sure i claim entire loss amount from them.
Cheaters... Your tagline should be delivering crap, not value. Was this information helpful? |
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