Dtdc Courier — COD Service agreement breached by DTDC

Address:

Indore, Madhya Pradesh

I had booked a COD parcel through DTDC on 15th May 2015 for Kashipur, Uttarakhand with CN# I00473388. It was a supply of industrial tooling bits against order. It was strictly mentioned in the booking receipt that the delivery should only be made if party hands over Demand Draft of the total value of the parcel mentioned in the booking receipt. However, the delivery of parcel was done on 22nd May 2015 against a cheque which was breach of the booking agreement and is not acceptable. I received the return courier on 29th May 2015. On receipt of the courier, I straight away went to the bank and the bank verified that the cheque was forged and not legitimate. It was solely the responsibility of the courier service not to hand over the parcel against cheque. How could they deliver the costly parcel against a cheque wherein it was clearly mentioned that the delivery should be made strictly against a Demand Draft. Please help me reclaim the loss incurred due to this irresponsible services by DTDC Courier.