| Address: | Hyderabad, Andhra Pradesh |
I have used the service of DTDC to send my important document on 18th June, 2014 (consignment number - H[protected]. The courier was promised to be reached by saturday i.e on 18th. I have visited the online website of DTDC to track the consignment - the website is down since then till date. On 21st i have visited the dtdc office and they said the courier is with held and as the reciever is shifted from the address, but the address was right and the reciever was residing in the same address. The reciever didnt get any phone call as well from the courier boy. Today i.e. 25 june i have visited the dtdc office in madhapur hyderabad and i had the worst experience there in the dtdc office by the staff, they were not responsive, irresponsible, and rude to me (customer) and they have started hot arguement with me. They noted down the address and tracking number and till now there is no update oon status, it has been 8 days that i have sent it to DTDC, awaiting for my important document to deliver safely. Was this information helpful? | 
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