Dtdc Courier — Courier not delivered and returned after 9 days

Address:

Bangalore, Karnataka, 560037

I have sent a important document (lick policy ) from Bangalore to Delhi through DTDC on 2nd February. The consignment no is B28336301. The address was correctly mentioned. After 4 days on 6th February, the document was not delivered and on 8th, the status says RTO and the reason states no such person (nsp) in the address. The person was staying in the address for more than 20 years. When I checked the local office, I was told that the address is written wrongly, which is also not true. After chasing, finally the document arrived on 11th feb, which clearly shows the poor service and un reliability.