Dtdc Courier — Documents not delivered

Address:560066
Website:dtdc.in/contact_service.asp#BANGALORE

Important medical prescription couriered from Kasturba Medical College Manipal - 576104 to Balaji Elegance, ITPL Main Road, Whitefield, Bangalore - 560066. Got a phone call saying that the courier cannot be delivered because they did not know the address and told me to pick it up from the Whitefield office, or else the Brookefield office next day. All my subsequent calls were ignored. The caller was extremely rude and uncooperative, and did not provide any details as to the location of any of the offices. On calling the Brookefield office on 24th november, I received the same rude response telling me to collect my package from the Mahadevapura office, and I was not given any clarity as to the location of the office or where my package was. This is the first time I am being harassed at this level by DTDC, which is causing me immense trouble as the documents couriered are of extreme importance to me. Please help track my package and solve this issue as soon as possible.
Name: Debdeep Basu
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