DTDC — Courier Never delivered but DTDC says they delivered it

Address:Bangalore, Karnataka

Hello, The courier with Tracking No.: Z56755286 was to be delivered at the below address : Paarijat Singh - 509358 Microsoft Signature Building, E Block, Embassy Golf Links Business Park, Domlur Bangalore, KARNATAKA 560071 India BUT this never got delivered and I see on your site that it has been delivered already!!! I Had word with the one of your rep GHAZIABAD (INDIRAPURAM) office from where the package was couriered and he said that it was received by some one at the reception here in my office at Bangalore. This cannot be true as : 1. In My office no courier is received at reception. They direct the Courier Boy to Mail room in the office on 3rd Floor and then give a phone call to the concerned person for whom the courier has come. 2. I checked at Reception, Mail room and all other places in my office and they never received this courier so I am not sure to whom it has handed over and from whom they received signatures if it was delivered. 3 Also why did I not get any phone call from the courier service and neither any message that courier is being delivered today so I would have been ready to receive it personally as the package contains important documents. I called the numbers[protected] for Bangalore Office and the numbers[protected] / 25510059 for the ST. JOHNS ROAD BRANCH Office from where it was dispatched in Bangalore but noone picks phone despite calling mutiple times. This is pathetic customer Service, I need to know where is my package and when it will be delivered to me? Regards Paarijat Singh
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