Dtdc Courier — Non Delivery of courier

Address:

Gautam Buddh Nagar, Uttar Pradesh

I have booked a courier on 17th August'2015.Its a Parcel of 2kg800gm with Rakhi for a kid, studying in Hostel..I have booked from Noida for Jamshedpur.They have given me an assurance for deliever within a week.It was reached in Jamshedpur on 27th Aug, but still not delivered till 31st Aug.I m not getting, how can a brand called DTDC can be so negligible for delievery.Its very disappointing service, and i m doubtful that again ever i will prefer this service.That child was so upset, bcz of not receiving Rakhi on time, and this blame goes to the service DTDC is providing. Niether there is a proper updation in Tracking record for the courier, nor do the concern person is picking up the call for response.Number provided in Google for Kagal Nagar, Jamshedpur is not valid.It always rings, but nobody answer the call. Please look into the matter, and revert if really any concern person is reading this. My Courier no is- D24389612.