HI,
I had a shipment shipped from Trivandrum on 5th March 2015 (tracking number R[protected] through DTDC Courrier Service.
This never reached me and I have been following up this from past 3 weeks.
The shipment showed ‘delivered’ without any contact number on their website. the signature was just ‘R’.
This shipment was worth Rs3040.
I never got anyone answer the Bangalore offices of DTDC when i tried calling. I have been trying their madiwala office number.
The sender contacted the Trivandrum office and they followed up and I
had Mr Harsh (head for Kerala and Tamilnadu) call me more than a week
back. He promised me he will check the issue and got back saying the
shipment is missing in Bangalore.
He said if I dint receive the shipment by 20th March the money would be refunded.
Since 21st March I have been trying to contact the manager. However, he doesn’t answer my calls.
Please help.
Thanks
Reshmi
Was this information helpful?
No (0)
Yes (0)
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more