Dtdc Courier — Non Delivery of shipment

Address:Bangalore, Karnataka

HI, I had a shipment shipped from Trivandrum on 5th March 2015 (tracking number R[protected] through DTDC Courrier Service. This never reached me and I have been following up this from past 3 weeks. The shipment showed ‘delivered’ without any contact number on their website. the signature was just ‘R’. This shipment was worth Rs3040. I never got anyone answer the Bangalore offices of DTDC when i tried calling. I have been trying their madiwala office number. The sender contacted the Trivandrum office and they followed up and I had Mr Harsh (head for Kerala and Tamilnadu) call me more than a week back. He promised me he will check the issue and got back saying the shipment is missing in Bangalore. He said if I dint receive the shipment by 20th March the money would be refunded. Since 21st March I have been trying to contact the manager. However, he doesn’t answer my calls. Please help. Thanks Reshmi
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