Dtdc Courier — Non delivery o[censored]rgent Courier consignment on time

Address:

Gautam Buddh Nagar, Uttar Pradesh

I am hereby writing to you after all my attempts to reach out to your franchisee at NOIDA - ACHHER - NOIDA. I booked a consignment on 28 Oct 2013 for XLRI, CH Area, Jamshedpur at this center. I chose the express services and the fellow at the center comitted 48 hour delivery. The reference number is - Z94526759. After booing this consignment, when I checked the status on the tracking site, it displayed a message that the consignment number is not found. I contacted the franchisee on[protected] at 5 PM and asked him about the status. He was not at office and told me that he will get back to you. On[protected], at 11:30 AM I checked the status and again got the message that the consignment number is not found. Then I called the franchisee again. After calling many times when he finally picked up my call, he told me to check again. It was 11:50 AM by this time and when I checked the status, it showed me booking time as Wed, Oct, 30, 2013 12:00 AM and status as IN TRANSIT. I have reciept that has[protected] as booking date. This is pure breach of information. I was very surprised as the consignment was to be delivered on[protected]. Now the person is not even receiving my call. It is very important that the consignment is delivered today or early morning tomorrow at the latest. Otherwise I will be at a big loss. Request you to kindly look into this matter.