[Resolved] DTDC — Courier not delivered | |||
My Courier with Consignment Number P29031093 has been shipped from Pune to Gurgaon on 22 August 2014. The company promised me to deliver by Saturday or maximum by Monday. However I have not yet received the parcel till today. The parcel contained medicines and are urgently required. I tried Gurgaon customer care number but the number is always busy and no one is responding. I called Pune number and the CC representative gave me 2 other numbers to call. I called on both the numbers however both were switched off. I again tried to Call pune customer care but that number also became Not in service. I called the compliant number on[protected] howver they do not pick for hours, After calling continuously for hours i got connected, I told the person my complaint he said it is in delivery. I asked him to give me the contact person number, He told me a number. I asked him to be on hold as I wanted to make sure that the number provided is not incorrect like my previous experience. Again the number was not reachable/oot of service. I told him mumber is not reachable. The CC Rep did not answered and disconnected my ph. I am in urgent need of the medicines courier. If i do not get them by today, I will surely file a complaint in consumer forum. This is the worst courier service i have ever seen. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved DTDC Courier & Cargo customer support has been notified about the posted complaint. | |||
 30 Comments | |||
Comments
I have sent a courier on 29th sep 2014 from DTDC Pune.The Destination address is of Gurgaon, - sector 17C, Gurgaon, Haryana 122007. It is still not delivered, while tracking it showing in transit only, It reached to Delhi on 3rd oct 2014 but after that there is no updates.I have mailed to pune DTDC and delhi DTDC too. Called even customer care numbers too, but nobody respond. Please help me out.
CN No. - P29468535
Please get look into the issue. I am in big trouble. Please help me out in finding the courier.
CN No. - P29468535
Please get look into the issue. I am in big trouble. Please help me out in finding the courier.
My courier with POD No Z38732451 was supposed to be delivered at my address, for which i received a mail that the same has been reached at DTDC Office on 31st October 2014 and will be delivered.But today its 16th of November and no information about the same.Being a courier company they are providing the worst experience to customers.Nobody even bothered to contact for the same from DTDC.Request you to please look into this matter as its really a shame for a courier company that more than 16 days passed but unable to deliver package and not even a call received for the same.Please take necessary action against them as i am very much frustrated from their service part.
Regards
Sunil Ahlawat
[protected], [protected]
Regards
Sunil Ahlawat
[protected], [protected]
My courier sent vide reference number F08449486 sent from Trivandrum to Kalanjoor has not been delivered even after 2 days. Even if I had walked from Trivandrum to Kalanjoor, the parcel could have been delivered in 24 hours. Hopeless service from DTDC!!!
Dear sir/mam,
I have booked a courier via docket no.Z37549932 dated 24.11.2014 from delhi to Chennai. When I checked the status of the same on 26th I was shocked that 'no records was found against the docket no mentioned earlier. Then after repeated following with booking office I could find that status is still in transit.
I wonder how could a courier take more than 5 days... till now the courier has not been delivered. Please take immediate action.
I have booked a courier via docket no.Z37549932 dated 24.11.2014 from delhi to Chennai. When I checked the status of the same on 26th I was shocked that 'no records was found against the docket no mentioned earlier. Then after repeated following with booking office I could find that status is still in transit.
I wonder how could a courier take more than 5 days... till now the courier has not been delivered. Please take immediate action.
my dtdc tracking no. is X11516669. a product was supposed to be delivered to me on 18 november 2014. but i have not got it till now.
when i contacted dtdc about the courier they told me that they have already delivered to another person. this is their fault. it is their responsibility to provide the courier to the correct person. the courier man should have contacted me when he brought the courier but he didnt. its his fault. i want my courier .
i contacted them several time but they are not giving me the proper details..
please help me as soon as possible...
when i contacted dtdc about the courier they told me that they have already delivered to another person. this is their fault. it is their responsibility to provide the courier to the correct person. the courier man should have contacted me when he brought the courier but he didnt. its his fault. i want my courier .
i contacted them several time but they are not giving me the proper details..
please help me as soon as possible...
I have sent a courier to USA on 9/12/2014 ... The tracking status is shown as OUT FOR DELIVERY from last 3 days.How can a mail be Out for delivery for 3 days?
SIR MY CN NO-Z42144496 AND COURIER BOOK DATE[protected] AND TODAY 24.12.2014 MY COURIER IS NOT DELIVED AND DTDC COURIER SHOP MAN IS NOT RESPONE IN GOOD PLS HELP ME AND GOOD RESPONE I HOPE
Tracking No.: Z40804248
I have couriered on 14th of jan from jalandhar to ludhiana still the courier is not delivered.
Whenever i call DTDC branch ludhiana they always tell they will deliver soon, sometimes they make excuse that delivery boy has met with accident, even sometimes they will pick my call and keep it on hang.
After while i got the person incharge of Ludhiana branch Mr. Shiv Tyagi[protected] the way he responded like he is doing some pitty on me, doesn, t know the way to deal with customers, when i ask why my courier not delivered, he said they are doing investigation on the parcel.Its almost a month.I m staying abroad i just arranged some gift for my family members.I have spent more money that the gift calling the ludhiana office.
I have couriered on 14th of jan from jalandhar to ludhiana still the courier is not delivered.
Whenever i call DTDC branch ludhiana they always tell they will deliver soon, sometimes they make excuse that delivery boy has met with accident, even sometimes they will pick my call and keep it on hang.
After while i got the person incharge of Ludhiana branch Mr. Shiv Tyagi[protected] the way he responded like he is doing some pitty on me, doesn, t know the way to deal with customers, when i ask why my courier not delivered, he said they are doing investigation on the parcel.Its almost a month.I m staying abroad i just arranged some gift for my family members.I have spent more money that the gift calling the ludhiana office.
Courier dispatched from jodhpur to pune not delivered
My courier was supposed to be delivered by 14th of Feb 2015 with courier no. C 58534126
But it was not delivered n when I checked on your website it was saying the courier is delivered n received by the security guard.
I checked up with my security guard n they said they don't receive any parcel unless the resident gave them such instructions on phone
The main thing is dtdc courier delivery man doesn't even bothered to cross check that the courier is delivered to the right person or not.
When I contacted the manager of marathalli branch which is just opposite the arena mall that person says the courier was delivered to wrong address. ..
But it was not delivered n when I checked on your website it was saying the courier is delivered n received by the security guard.
I checked up with my security guard n they said they don't receive any parcel unless the resident gave them such instructions on phone
The main thing is dtdc courier delivery man doesn't even bothered to cross check that the courier is delivered to the right person or not.
When I contacted the manager of marathalli branch which is just opposite the arena mall that person says the courier was delivered to wrong address. ..
Dear Sir/Madam,
Please Pay attention
I have sent my 4 boxes of courier from "Bangalore to Ranchi" through one of the franchise of DTDC on[protected]. The courier person told me that he'll deliver my courier with 5-6 working days but even after 5-6 working days he has not delivered my courier. I kept on calling him & he kept on saying me that it'll be delivered within 2 days & in this ways he has delayed it for 10 days. When my friend called him instead of me to inquire for my courier the courier guy said he has not yet sent my parcel. Its been 15 days & I have not received my courier. Even in my tracking id also it's only showing Bangalore. Now the courier guy whose courier services is in the name of "Global Courier services" in J.P Nagar, Bangalore is discarding my phone whenever I am calling him. He is not answering my phone & still I have not received my courier. He has misplaced it. Now I am leaving bangalore withing 4-5 days & i don't know where my Courier services is. The DTDC is really careless.
I request you to please Look into the matter seriously.
Details are Below:
Sent Consignment No- D21143319
Courier to be delivered- Po- Buti, Ranchi. Pin-835217.
Courier services name- Global Courier services.
Contact Person Name/No- Srikanth Gowda/ [protected].
Request you to please take action against him & help me in finding my courier. These courier people first promises that they will safely deliver my services, then they just simply Harass people.
Below I have attached both the receipt One which I have received & the one which he has sent- i.e. Sent receipt
Please Pay attention
I have sent my 4 boxes of courier from "Bangalore to Ranchi" through one of the franchise of DTDC on[protected]. The courier person told me that he'll deliver my courier with 5-6 working days but even after 5-6 working days he has not delivered my courier. I kept on calling him & he kept on saying me that it'll be delivered within 2 days & in this ways he has delayed it for 10 days. When my friend called him instead of me to inquire for my courier the courier guy said he has not yet sent my parcel. Its been 15 days & I have not received my courier. Even in my tracking id also it's only showing Bangalore. Now the courier guy whose courier services is in the name of "Global Courier services" in J.P Nagar, Bangalore is discarding my phone whenever I am calling him. He is not answering my phone & still I have not received my courier. He has misplaced it. Now I am leaving bangalore withing 4-5 days & i don't know where my Courier services is. The DTDC is really careless.
I request you to please Look into the matter seriously.
Details are Below:
Sent Consignment No- D21143319
Courier to be delivered- Po- Buti, Ranchi. Pin-835217.
Courier services name- Global Courier services.
Contact Person Name/No- Srikanth Gowda/ [protected].
Request you to please take action against him & help me in finding my courier. These courier people first promises that they will safely deliver my services, then they just simply Harass people.
Below I have attached both the receipt One which I have received & the one which he has sent- i.e. Sent receipt
Dear Sir/Mam,
We have sent a courier on[protected] against pod no. - Z43753723 from delhi to sant ravidass nagar bhadoi but till date our courier not delivered to our customer so please take a neccessary action from your side because your franchise are not working properly. We are very thankful to you if any action you have to take from your side.
Thanks & Regards
Priyanka Bhatia
Datasoft Compuer Services Pvt. Ltd.
We have sent a courier on[protected] against pod no. - Z43753723 from delhi to sant ravidass nagar bhadoi but till date our courier not delivered to our customer so please take a neccessary action from your side because your franchise are not working properly. We are very thankful to you if any action you have to take from your side.
Thanks & Regards
Priyanka Bhatia
Datasoft Compuer Services Pvt. Ltd.
Dear DTDC Team
I am trying to figure out where is my courier which was discpatched from chennai on 17 April .
I have tracking no :- C60232155 which is showing Processed & Dispatched from DTDC Facility today, but st john road branch is telling it is gone to chamrajpet branch . I have tried calling this brnach but they are again giving excuse of server problem.
I want my courier as this has important document to be given to our vendor today.
Awaiting reply ASAP & Call back.
Regards
Vikash Singh
City Head - Indiaproperty.com - Bangalore
Cell[protected]
I am trying to figure out where is my courier which was discpatched from chennai on 17 April .
I have tracking no :- C60232155 which is showing Processed & Dispatched from DTDC Facility today, but st john road branch is telling it is gone to chamrajpet branch . I have tried calling this brnach but they are again giving excuse of server problem.
I want my courier as this has important document to be given to our vendor today.
Awaiting reply ASAP & Call back.
Regards
Vikash Singh
City Head - Indiaproperty.com - Bangalore
Cell[protected]
I had sent a courier on dated 25.04.2015 vide document no. K74629278 from Paradeep to Karnal, which was supposed to be delivered on 28.04.2015, but it has not been delivered till date (04.05.2015). On contacting local DTDC office, Paradeep, no positive response is given by them.
Dear DTDC Team,
I had sent a courier on dated 25.04.2015 vide document no. K74629278 from Paradeep to Karnal, which was supposed to be delivered on 28.04.2015, but it has not been delivered till date (04.05.2015). On contacting local DTDC office, Paradeep, no positive response is given by them.
Kindly figure out my courier and arrange to deliver the same at the earliest.
Regards,
Sanjay Kumar Singh
I had sent a courier on dated 25.04.2015 vide document no. K74629278 from Paradeep to Karnal, which was supposed to be delivered on 28.04.2015, but it has not been delivered till date (04.05.2015). On contacting local DTDC office, Paradeep, no positive response is given by them.
Kindly figure out my courier and arrange to deliver the same at the earliest.
Regards,
Sanjay Kumar Singh
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I had couriered Rakhi to Bhubaneswar from Bangalore Marathahalli DTDC Branch on 8th Aug 2014 and still its not delievered. The Rakhi was sent with DTDC Blue service and consignment number is V18295919.