DTDC — Courier not delivering at my location.

Address:

Junagadh, Gujarat

Dear Sir, As i have order an item from infibeam and my shipping adress is at Sutrapda. And on 26th of february 15 courier party from Veraval calling me and said that i have to collect my courier from veraval. As I have mentioned my shipping adress at sutrapada then why i have to collect my courier from veraval??? Courier party says that they are not delivering to my adress as there is no courier facility available. Then i want to ask you if facility not available then why courier party taken my order from site to deliver me ??? And for your kind information here in my city sutrapada there is already dtdc courier office is here. So please kindly do needful. Waiting for your positive reply.