Dtdc Courier — Pathetic Service, No clue where my courier is

Address:

Faridabad, Haryana

My Tracking no. Z23986463 I booked my courier (Rakhi)on 30th July to be delivered to Bhind Madhya Pradesh they charged me Rs.85 and today its been more than 11 days and still there is no clue where my courier is, nobody has called me or the party where the courier is supposed to be delivered what kind of pathetic service is this and I have called several times at their so called customer care number in Delhi 44900000 it keeps going in their stupid IVR system and keeps playing their ivr remains stuck thr for more than 3 mins and then automatically disconnects, whats the use of customer care when they are not committed to deliver customer service, nobody is thr to take ownership or responsibility .This is highly negligent and pathetic service. Anurag Singh Rathore