Dtdc Courier — Rakhi missing in Delhi , dispatched through DTDC courier

Address:New Delhi, Delhi

I have couriered a Rakhi and a pen (both cost 500rs) from Bangalore to Delhi : Dated 14 August 2015, consignement no: B23746076 but the Rakhi is missing and not delivered in Delhi. Status of courier is displayed as Delivered. The courier boy in Delhi says "IT FELL DOWN, and ITS MISSING". I want a refund back from the DTDC courier.
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