Dtdc Courier — Reg:parcel not recevied & they automatically return them self without my concern

Address:

Chittoor, Andhra Pradesh

We are running a Meeseva in narayanavanam as we booked Government certificates last month 19/08/2015...government press has dispatched the parcel last month 29/08/2015 through DTDC (Consignment no:H4205637) ON 02/09/2015 it reached tiruapathi & again without our concern they its self automatically return the parcel...By this we have lost around 40000 to 50000 thousand rupees business...I called to tirupathi DTDC office they didn't proper response and from there onwards not picking my phone call