I had ordered for a mobile screenguard from peopleskart. Was informed that DTDC would be delivering it (tracking no.X[protected]. On the I receive a mail and an sms saying product has been delivered when I didnt receive anything. Upon calling DTDC the man at the other end asks me my order number. When I begin to tell he hands phone over to somebody else who tells me he has no idea what I am talking about, peopleskart or any order. I am not much bothered by the cost price of the screen guard or getting a screen guard but such a response reflects pretty bad on organisations.
+1 photos
Was this information helpful?
No (0)
Yes (0)
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment