Dtdc Courier — Without delivering my consignment K82167907, the status is marked delivered

Betrayed by DTDC

from Bangalore, Karnataka

Address:	Bangalore, Karnataka
Website:	dtdc.com/index.asp

How pathetic they did not deliver my product and marked the consignment as delivered, I will go to the police station and lodge a complaint against them. Worthless service after repeated phone calls they said we are about to resolve your issue. and now they are not even taking my calls. I don't know how this kind of company can even exist. Please do something about this.

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DTDC Courier & Cargo customer support has been notified about the posted complaint.

Oct 06, 2015

Updated by Betrayed by DTDC I want to make people aware about this courier giant in Bangalore, that claims to be one of the best in India, on 14th of September 2015 a mobile phone worth more than (with all accessories) 12000/- was sent through DTDC Bengal to Bangalore, on 16th it safely reached Madiwala office in Bangalore, then onwards nobody delivered the product and no one is responsible as well for the delivery. I visited the office, no resolution fount, there some Mr. Mohan kumar is there who is the claim manager, doesn't even answer my call. He asked me to hire an advocate and lodge a complaint in consumer forum, after repeated mails they never reply to the mails, they kept asking for consignment copies, invoice etc. I sent everything then they said the Bengal DTDC office should file a complaint, that also I sent still there is no response from them. I don't know how a company could be such irresponsible. A product worth thousand goes missing from the main branch in the heart of the city Bangalore, and nobody is bothered. Really hopeless. People please don't trust this courier, apart from monetary loss, I have undergone tremendous mental stress, as I bought that phone for my dad, he lost all his contacts, photos, data everything. Hope I really could teach these people a lesson.