DTDC — Delay in delivery of consignment

Address:	Dehradun, Uttarakhand, 248001
Website:	Consumer Complaints

A cosignment no z85850125, was booked on 02.04.2016 from dehradun to be delivered at ratlam. It was told that it will be delivered within 4-5 days i.E latest by 7th april 2016, if booked normal. As per my requirement it was before 9th april 2016 but on friday 8th april 2016, when i checked the status on line the consignment reached at indore on 6th april 2016 and was at indore on 7th april 2016. I was shocked to know the status and loughed complaint to the booking centre, it was informed that the status will be informed but assurance can not be given that the delivery will be made today. Though they tried and the consignment was delivered at 7.00 pm on 8th april 2016.This shows the inefficiency of one of the renound private courier agency dtdc that the consignment between two major cities took 7 seven days in delivery. Why the clint should use this private agency, when their efficiency is even less and payment is more, than the government system. The services of your agency are degraded a lot. In future i will use speed post of post office than dtdc.