[Resolved] DTDC — DTDC Courier | |||||
Hi, I have availed expresses service of DTDC, but the package is being delayed and its clear that DTDC doesn't have express services on ground. This is the second time I am facing this issue with them and this is cheating with the customers by charging extra for a service when DTDC actually doesn't have it. I tried(many times) calling there customer service care but no one attended the call. Even the complaint feedback form doesn't submit on their site. This time my package is to be delivered to Visakhapatnam and its already delayed by 2 days. No sense in going for DTDC courier again. I request for refund of extra charge I paid for express service. Date of Incident: 16 Dec 2015 Package Dispatched on 12 Dec 2015 From Ghazibad( 201014) To Visakhapatnam(530005) Consignment no: V25930366 Was this information helpful? | |||||
Dec 17, 2015 Complaint marked as Resolved The complaint was that I have paid for express service but the package is delivered by the normal courier service. The time taken in delivering the package shows the same. The express courier delivery date was 14th but the package is delivered 2 days after that. Please refund the extra money I have paid for the express service.
The company emailed me by [email protected] ID. They closed the complaint saying "the package is now delivered so we have closed the case". No reply on the refund. DTDC Courier & Cargo customer support has been notified about the posted complaint. | |||||
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+91 80 2536 5032 [Customer Care]
DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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