DTDC — empty courier received

Address:

New Delhi, Delhi

HI Courier no : z07389369 Courier was supposed to contain headphones but it has come empty. it was sent by sennheiser gurgaon. After speaking to customer care and the management, i have not got any resolution yet. gurgaon team is blaming delhi team and vice versa. After speaking to a friend in DTDC, he gave me the information that it was 1.5 kg when it left sennheiser office, came to dtdc gurgaon office, dispatched at 1.5 kg but received at 330 grms when it reached delhi dtdc. Price of headphones is 3300 rs. i am expecting a resolution asap otherwise i have no issues going to the higher authorities. This type of service from a reputed company is totally disgusting and worthless. thanks Tushar CHoudhary [protected]