| Address: | 400097 | | Website: | www.dtdc.com |
Dear Officer,
We had booked a consignment on Sunday, 07th Feb 2016 to Tenkasi (Tirunelveli District), Tamil Nadu.
Following are observation on the poor customer Services offered :
i) Consignment is booked on 9th Feb 2016 - No reasons or logics attached to the same.
ii) On checking on 10th consignment is sent to some other destination (Coimbatore), instead of sending to Tirunelveli.
iii) Customer Care executives do not share relevant information, on being checked but instead they mislead with wrong information about the consignment.
Please confirm a response clarity on this with the present status of the consignment.
Courier is not yet delivered even today Friday, 12 February 2016.
Ms/ DTDC gives false commitments of delivering a consignment within 48 hours.
Such false commitment to the consumers should be seriously viewed and they should be penalized. Was this information helpful? | 
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