DTDC — Failure in Important Service

Address:New Delhi, Delhi

Grievous Complaint : Against DTDC Couriers Dear Sir, I had booked two packages containing Tender documents addressed to vide Way Bill Nos : V21578778 and V21578779 on 21st March to be delivered to Ms GAETEC, Vignyanakancha, Hyderabad, 560059.. The Franchise staff Mr Pundeshwar at 18/19, Scindia House, Connaught Place, New Delhi 110001 checked and accepted the packages. On tracking, to my surprise, I found that the packages are being returned to origin saying that there is 'no service'.. This is appalling service as we lost the Tender acceptance due date and were not allowed to participate past the due date. Had we been advised that there is no service to this area I would have opted for alternative means. We had submitted the Tenders along with Bid money of Rs 350, 000 as Bank Guarantee. Please advise what action will be taken against DTDC who has caused this lost opportunity, time and money as well as to us and how DTDC will compensate for the same. Sundaram Ganesh G.S.Technology New Delhi
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DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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