[Resolved]  DTDC — Franchisee Irresponsibility

Address:Thiruvananthapuram, Kerala

I was supposed to receive 1 parcel from Snap Deal (Jesper Infotech Delhi), last week. My DTDC Ack No is X05104128, the same had received in DTDC Nedumangad Franchisee on 20th March. But i didn't received any call or information from their side. The main thing is that the supposed receiving address was only 300meters from DTDC franchisee office. Today i went to DTDC Franchise, the owner of the same Mrs. Bindhu treated me in a very bad manner and she is telling me to case a file aganist DTDC an further she will look out. This is very pathetic and shame to DTDC. This is not the first time am dealing with courier service.Any how i want to file a case aganist this franchisee and let them know whats the value of a customer. Details: Saju.M Vrindavan Pazhavadi Street Nedumangad PO Trivandrum [protected]/[protected]/[protected] Franchisee details: DTDC Nedumangad owner: Mrs. Bindhu Franchisee Code: OF741
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Aug 14, 2020
Complaint marked as Resolved 
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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