| Address: | Chennai, Tamil Nadu |
A consignment was sent form my office BD India Ltd. Bangalore on 07/08/2014. Via DTDC Consignment No. D19007271 To my address in Chennai Which is # 429, 2 nd floor, 5th cross street, P. P. Garden, Aminjikarai, Chennai - 600 029. Ph. [protected]. The address was exactly typed as mentioned by me. But the consignment reached me on 13/08/2014 exactly 6 days after the consignment was booked. This is an unacceptable delay. Even more annoying is the behaviour of their staff. I got a call today from the mobile Number +[protected]. stating that the address is mentioned as 403, 5th cross street which when i saw the consignment was a intentional lie & when I asked to him about why he didn't called me for such a long time as he claimed the consignment was with him for the past 5 days. He told he can't reach the mobile number which is even more absurd. His comment was to take it easy and complain this to DTDC if I dare. My question is
1. Who gave him all the courage to talk to a customer like this?
2. Are we not paying them to get the consignment delivered at the mentioned address?
3. Should I come and stand in the road to collect my consignment?
Pl. help me out..
Regards,
Eniyan M
Ph. [protected]
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