DTDC — MISPLACE OF MOBILE SENT THROUGH DTDC

Address:

Hyderabad, Andhra Pradesh

sir, Consignment D22325193 was sent from trimulgherry, secunderabad to Vadakanchery, palakkad, kerala on April 6th 2015 but has not been delivered yet. On april 12th, I contacted the local dtdc courier on phone and they told me that the parcel has nt reached kochi and will be delivered soon. I contacted them again but i didn't get any information about my courier.I have contacted the regional head, he tld me that he will call me back within one day, but he is not picking up the call there after. The courier contain Xperia Z2 mobile which cost Rs32000 outside, I bought it online for Rs 21000 due to some discount and payback offer, I bought in Hyderabad for my brother as there was no delivery in palakkad.He don't have a mobile right now and he is in a confusion whether to buy a new one or not.He is in business and having a tough time with his damaged phone.Iam an army Officer and i don't get much time to go after all these things, still I made 3-4 visit to the branch but it was of no use I didn't not expect such an irresponsible service from DTDC... Hence i would like to file a complaint against DTDC and request u to direct the concerned people to take the necessary actions kindly do the needful yours faithfully Lt Thomachan.M.S