[Resolved]  DTDC — NON-DELIVERY of courier as assured resulting in loss

Address:Ernakulam, Kerala

Courier booked as per receipt no: V19453675, dated 12/12/2014 was not delivered the following day evening (13/12/2014) as assured at the time of booking by the staff in the Cochin Office. The same was not delivered even on Monday morning. On contacting a no: [protected] a lady introducing her to be Arya informed it could not be delivered as the door was locked on Saturday(13/12/2014). It is incorrect and false. On Monday after the call the packet was delivered. It was sent to the Advocate in Supreme Court for being presented in Court on Monday; which could not be done for the lapses on the part of the courier.
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Aug 14, 2020
Complaint marked as Resolved 
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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