DTDC — Non Receiving the courier after 3 days from Thane to Pune

Address:

Pune, Maharashtra

Dear all, One urgent document for bank submission has courier service from Thane vide docket number M14183964 dated 12/01/2015 they told that this will reach next day so they charged Rs. 60/- whereas other courier company normally charge approx Rs. 30/-. Today is the third day end still i am following many numbers and complaint given to the customer care by email still no one care about the complaints. Just now i come to know that still my documents lying at camp office and i doubt tommorrow also they are going to deliver it or not. This is the phetetic service i got from any other courier company. All call center number are too busy branch land lines are just ringing nobody attattending the calls.