DTDC — NOT DELIVERED - STILL

Address:

Pune, Maharashtra

MY PACKET N95678614, I HAD SENT THIS PACKET FROM PUNE TO CANADA ON 9TH JANUARY AT MAGARPATTA DTDC BY PAYING 2000/-. I WAS GUARNTEED A DELIVERY ON 15TH JANUARY. THE PACKET REACHED TORONTO AIRPORT ON 13TH JANUARY, BUT AFTER THAT THERE WAS NO UPDATE ON PACKET. NO STATUS MESSAGES ARE BEING POSTED AS TO WHAT HAPPENED BETTWEN 13TH AND 16TH JAN. ON 17TH JANUARY AFTER MAKING SOME 50 ODD CALLS TO DTDC PUNE, THEY JUST TOLD ME THAT PACKET WILL BE DELIVERD ONN 19TH JANUARY. WHAT IS THIS ??? WHY DO YOU EVEN COMMIT IN THAT CASE. WHAT HAPPENED TO PACKET BETWEEN 13TH JAN AND 16TH JAN IS STILL UNKNOWN. THE PACKET IS STILL NOT DELIEVERD. THIS IS A NON-SENSE SERVICE, BETTER I WOULD HAVE SENT IT BY SPEED POST WHICH IS CHEAPER AND PROVIDES A BETTER SERVICE. AND NOWDAYS EVEN REGISTERED POST DELIVERS IN 7 DAYS. THIS WAS VERY IMPORTANT TO REACH ON 15TH JAN. MY APPLILCATION IS DELAYED BY 4 DAYS WHICH HAS COST ME A LOT. PROVIDE DETAILS OF WHAT HAPPENED BETWEEN 13TH JAN AND 16TH JAN ????