[Resolved]  DTDC — not delivering the shipment

Address:

Alwar, Rajasthan

Dear sir/ mam as below I am giving the details DTDC gave me pathetic service. My shipment has been placed on 18 sep 2014. to alwar. but they had return the packet as the address was incomplete. While the address given is right. I am receiving all the mails, cooriers at same address but dtdc saying my address is rong. and now the are not returning the parsel. the parsal is laying Goregaon from 26 sep 2014. this gave me loss in business. till date this is showing that shipment RTO in process. I dont how much it will take more time. when I am calling no one is picking the call. and if they pick the call the give me no. only. aap is no pe bat kr lo all that . I have e mail to their mail ids but no repley is given to me. I am going to consumer form against them. I am pasting below the proof from dtdc site Tracking No.: M09984250 Reference No.: Shipment Dates Origin: MALAD (W) EVERSHINE NAGAR - MUMBAI Booking Date Thursday, September, 18, 2014 StatusRTO_INTR Destination: ALWAR Status Date Shipment Facts No. of Pieces Doc Type Service Type 1 Document LITE-EXPRESS SERVICE Shipment Travel History Status Location Time Remarks Thu, Sep 18, 2014 Processed & Dispatched from DTDC Facility GOREGAON BRANCH, MUMBAI 12:00 AM Shipment Booked GOREGAON BRANCH, MUMBAI 08:51 PM Fri, Sep 19, 2014 Processed & Dispatched from DTDC APEX MUMBAI APEX, MUMBAI 02:43 AM Arrived at DTDC APEX DELHI APEX, DELHI 02:02 PM Arrived at DTDC Facility DELHI APEX, DELHI 02:56 PM Sat, Sep 20, 2014 Processed & Dispatched from DTDC APEX DELHI APEX, DELHI 12:00 AM Arrived at DTDC Facility ALWAR SORTING HUB, ALWAR 10:55 AM Mon, Sep 22, 2014 Shipment Dispatched for Delivery ALWAR SORTING HUB, ALWAR 05:34 PM Shipment Returned from DTDC Local Facility ALWAR SORTING HUB, ALWAR 05:49 PM Shipment Returned due to INCOMPLETE ADDRESS Processed & Dispatched from DTDC Facility RUDRAPUR SUPER FRANCHISEE, RUDRAPUR 08:07 PM Tue, Sep 23, 2014 Arrived at DTDC Facility JAIPUR APEX, JAIPUR 01:44 PM Wed, Sep 24, 2014 Processed & Dispatched from DTDC APEX JAIPUR APEX, JAIPUR 05:15 AM Thu, Sep 25, 2014 Arrived at DTDC APEX MUMBAI APEX, MUMBAI 09:56 AM Arrived at DTDC Facility MUMBAI APEX, MUMBAI 10:38 AM Fri, Sep 26, 2014 RTO dispatched for Delivery GOREGAON BRANCH, MUMBAI 12:00 AM Shipment RTO in Transit GOREGAON BRANCH, MUMBAI 10:43 AM