DTDC — Parcel Misplaced

Address:

New Delhi, Delhi

On 18 July 2015 I Gave one parcel to DTDC in Rohini Sector 14 to send in Delhi Only . It was supposed to reach at destination on 13 July 2015. When Parcel was not received I called DDTC office they told me there is problem in their system it will take time and please send your parcel detail via sms to them which i did. Today (23 july 2015 i got a call from DTDC office they are saying we lost the parcel and it will not delivered. I asked to refund the value of parcel..He (DTDC executive ) said i am service boy i can't do this then i replied give your manager number or ask him to call me. Nobody call me . CN.NO 6Z6179384