[Resolved]  DTDC — Really very upset due to service in bangalore Ecity (CN- M[protected]

Address:

Bangalore, Karnataka

Hi, This is regarding my parcel CN- M10273993. I got a call on Thursday 25-Sep-14 (+91-[protected]) at that time I was in meeting so I could not attend the call. Parcel is on my office address so that the person can deliver on office reception. He did not do that. I got a message as well from another number from +91-[protected] saying- This is DTDC courier please collect your parcel. After the meeting I made a call on both the number. The person who are using +91-[protected], I called him and ask about my parcel he is not ready to talk even. Whenever I aksed about my parcel he told call me after half an hour, if I again try either he will not pick the call or disconnect my call. I also tried with another number but he is not ready to talk. Then I called on the number where I got the message. +91-[protected]. This person told me that my parcel is on SLV enterprises Doddathogur. I have to go there and collect. I said OK. Then I went there on SLV they were telling there is no parcel. Contact on ECTIY DTDC branch. Friday morning I contact to +91-[protected] then he told contact to +91-[protected] I contacted to him he said this is SLV and your courier not here. Then I called on both the number +91-[protected] and . +91-[protected] both were not picking the call. I don’t what game they were playing with me. Then I called with my alternate number on . +91-[protected] the person told he left the job and he is not aware about my parcel. An again he told I have to collect my parcel from ECITY branch near HDFC. I said why you are helping me if you quit the job. I was totally frustrated then I called on[protected] they are not ready to file a complaint they given me two mobile numbers both are not working. Then again I called on +91-[protected] he told your parcel is in Madiwala now we will deliver tomorrow wherever you want. This experienced we faced first time with DTDC even not faced in small courier service. I believe this kind of experience will not face in future. But you people should concentrate on services. Because the experience sharing is the most powerful advertise of any service provider. If this kind of experience people will share on social media as well as in society then think what will happen. You know that how experience impacts the business. It’s really very bad and irritable. Hope you will deliver my parcel today only and close the matter today only. Today Saturday so my off today. So please deliver it on my home address,