I had boarded an Easy Cab on 8th May, 2015 from Palam Colony to Shastri Park, New Delhi. I asked the driver to come to the pick up point. However, there was a truck parked in the middle of the road. I told the driver this was the route that we were suppose to take for another pick up however because of the truck being parked in the middle of the road we could take an alternate route. Hearing this the driver started yelling and raising his voice saying whether I wanted to come in the cab. I told the driver that I have seen his cab and I am walking towards it and asked him not to raise his voice. As soon as I sat in the cab, he started shouting at me saying I didn't have to teach him the way to talk and thats the way he talks. He stopped the cab in the middle of the road and asked me get down of the cab. I again asked him to lower down his volume, to which he said that he'll make sure that I don't get to travel in his cab and started threatening me. This kind of behaviour is absolutely unacceptable from the cab driver. Looking at the scenario of women security in the city, this kind of behaviour of the driver and threats add on to it. Even after me repeatedly telling him to talk properly and lower down his volume he kept misbehaving. I told him that I would complain about him to which he said that he does not bother about such complains and I can do whatever it woukd not effect him. Appropriate and proper behaviour from the cab driver is the basic requirement from the cab service. Such an experience has left no faith in Easy Cab and will make sure that I don't avail there services in the future and recommend the same to people known to me. I request you to take the necessary action on this as this behaviour is absolutely not acceptable. The details for the cab as mentioned below:
CAB no. DL1RX 6992
DRIVER NAME: RAJESH GUPTA Was this information helpful? | 
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