[Resolved]  Easygotrip — Ticket booking rejected and amount not refunded

Address:

Chennai, Tamil Nadu

Dear Sir/Madam, I have booked my ticket from easy go trip [ Booking Reference No :- ET 44752, Flight from New Delhi ( DEL ) to Chennai ( MAA ), Booking Date :- 8 Sep 2014] on 8th September it was showing that ''ticket has booked and confirmed'' and money has been debited from my account. On 9th Sep i got the mail says that…Flight Booking ''Rejected due to unavailability’’ and in the same email they have mentioned that ''Amount will be refund in the 9 working days''(easygotrip refund reference no is B96). But today is 23rd Sep, and while today i have called to customer care of easygotrip (No.is-[protected]) about my refund amount…person is telling that this amount will not be refunded because Bank is not accepting this. So we cannot refund the amount...but for the same you will get the Voucher which you can use for any travel further and before to discuss further they have disconnected the call and after that they were not responded for my call. They have put my number on blacklist and now i am not able to connect with them if it’s getting connected…customer care person says that'' all the representative is busy...we have noted down your number, will call back to you. .but after that they never call back. Now request to you kindly take this issues as serious issue…because for the same complaint so many people are already suffering. Easygotrip they have cheated me 2 times - 1.) While seat was not available also they have shown that ticket as confirmed and after that they have rejected the booking so that they will not reimburse the money and if they will not reimburse the money. And in place of refund amount if they will give the voucher also...people have to book the ticket from ''easygotrip'' site only not from other site. 2.) After rejected of my flight booking they are not ready to refund my the money. Request to you kindly take the serious step:- 1.) Pl help to get the money back (4743 Rs) which supposed to refund me after rejection of my flight booking 2.) Declare the ‘easygotrip '' site as a fraud company. Because so many people have already registered about the same complain in Internet. Ticket details are as below - OneWay: Flight from New Delhi ( DEL ) to Chennai ( MAA ) Booking Reference No :- ET 44752. BookDate :- 9/8/2014 Airline Pnr :- Rejected due to unavailibility Status :- Rejected Thx, Maroofa