[Resolved] EasyMobileRecharge.com — Regarding refund of failed recharge

rakesh1874

Address:	201005
Website:	www.easymobilerecharge.com

Dear sir,
At the date of 25/10/16 i have done transaction from axis bank through easy mobile recharge site to my idea mobile no. [protected] but recharge failed and amount of 202 rupees deducted from the respective account and i have complaint to easy mobile recharge but i can, t get any information about recharge i have given transaction details to the site but they denied to pay the amount and some one taken the details of issue and cheated to my wife after taking debit card no. And debited 3600 rupees from the account so i want to say that this is fraudulent site because i have seen many complaints against this site regarding refund issue so please take the corrective action against this site and also my debited amount should be refunded.
Thanks.
Rakesh chauhan

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Nov 28, 2016

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2016

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That’s our promise!

Your recharge request has been correctly processed. Please find details for your order below:

Order Number:83701462
Mobile Number:[protected]
Order Time:[protected]:44:56
Process Time:[protected]:44:58
Operator:IDEA, Delhi & NCR
Amount:200
Reference:DL[protected]
Order Status: Recharged

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.in

We hope that you will provide us another chance to serve you.

Best Regards,

Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com