eBay — 3 year old sold to me by ebay

Ankush hooda

from Ambala, Haryana

Address:	Panchkula, Haryana, 134107
Website:	Www.ebay.com

Date ordered:8-1-2016
Received:[protected]
Bought 2 iphone 5s gold from ebay for rs 22896 each.
Both have stopped functioning and 1 of them is completely dead.apple center says phone already sold in America in 2013
Told ebay about this on 22 march 2016. No resolution so far. Called them more than 20 time. Now my registered contact no targeted as I am not able to call from it. Emailed them but like every time they want more time. Their agents accept mistake but fail to provide a solution.
I am highly aggrieved please help.
My paisa pay id on ebay are:
Paisa pay Id : [protected]
Paisa pay id : [protected].
Note: I have all relvent emails and phone call record

+1 photos

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eBay.in Customer Care

from Delhi, Delhi

Verified Support

Dear Ankush (Ankush hooda),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

Ankush hooda

from Ambala, Haryana

I am waiting only for more than 1 month now. Hope consumer complaint ends this wait. Don't have anything to add. Just want my hard earned money back asap.
Have full faith in consumercomplaint.in