[Resolved]  eBay India — Incorrect address to reship the products provided

Address:

Raipur, Chhattisgarh

Purchase "Seagate Expansion 4TB USB 3.0 External Desktop HDD Hard Disk Drive Storage" Worth Rs. 14, 990.00 from seller - easymoneywfh and paisapay id is : - [protected]

Now after few days i got the wrong(Seagate Expansion 2TB USB 3.0 External Desktop HDD Hard Disk Drive Storage) products through Amazon.in . On the same day i called ebay customer care & told him i got wrong products, than ebay customer care open a eBay Guarantee* claim - 494744.

After 08/05/14 i got a call from a ebay & she told me to "you can send us pictures of the product on [protected]@ebay.com". As per mail i follow it and send images to ebay(10/05/14).

Now, After that i dont call a single call for 5 days. After 5 days means On 15/05/14 i finally got a call from ebay & this time she told me Remarks: "For the resolution of your claim, we request you to reship the item back to the seller and provide us with valid tracking details and the scanned copy of Dispatch. But the copies that you have sent us are not clear. Hence, kindly resend us the clear scanned copies in JPEG or PDF format on [protected]@ebay.com within 48 hours from the time of receipt of email." seller add:- 11/345, 3rd Floor, Geeta Colony East Delhi, India 110031

Now, i again follow ebay india & On 16/05/14 i reship the wrong product to above mention address through bluedart and Waybill No : [protected] but after 2 days when i call ebay customer care then again i got a call from ebay saying that due to some techanical prob we send u wrong address. so, ple call back the shipment.

On 19/05/14 i again got a below mention email with new address of seller: -


Dear Akhilesh,

Further action was undertaken on your eBay Guarantee* claim. We request you to review it and help us with the necessary information. Please find the details here

Action : Buyer to provide proof of Return shipment

Remarks: "As per our telephonic conversation on 19/05/2014, we request you to reship the item back to the seller and provide us with valid tracking details. We are requesting you to reship the item back to the seller and provide us the proof of Dispatch copies; you can send us scanned images of the Dispatch copy in jpg format at [protected]@ebay.com within 72 hrs. Failing to which claim may get close and refund request would be rejected. Kindly send the item back to the seller on below mentioned address: ( Amit Garg, Behind Municipal Hospital, Khetrajpur, Pardeshi Para Sambalpur, India 768003, email: [protected]@gmail.com Phone: [protected] ) The reimbursement would be sent via Coupon on your register email address and you can expect to receive it within 7 to 10 business days, which is valid for 1 month. Waiting for your earliest response."

Now, i again follow ebay india instruction & told bluedart to RTO it. On 21/05/14 i got the shipment back & on the same day i again reship to below mention addtess through bluedart & Waybill No : [protected]

Amit Garg, Behind Municipal Hospital, Khetrajpur, Pardeshi Para Sambalpur, India 768003

Now, on 22/05/14 i send POD to ebay & on 24/05/14 i again call ebay customer for my refund. on the same time i got a call from eBay Guarantee* claim department & saying that seller is not available to above mention address of Sambalpur. So, request u to ple recall the shipment again & seller will pick up from ur address this time. Its really shocked for me. So, i continue try to ask him why ebay provide me [censored] address than ebay made a conference call with seller. Than i ask same ques to seller but seller is try to make me fool. On the same day now again ebay send me below mention mail : -

Date of email: - 23/05/14

Dear Akhilesh,

Further action was undertaken on your eBay Guarantee* claim. We request you to review it and help us with the necessary information. Please find the details here

Action : Buyer to provide Proof of "Item not as described"

Remarks: As per our conference call we request you to please call back the product from Sambalpur to your address so that seller will pick up the product from your addresss and will provide the acknoweldgement and once the product gets picked up we will process the refund. Thank you for shopping with ebay.

How i believe on ebay india???? Ebay is trying to make me fool by provide me 2 times wrong address.

Note seller Sambalpur is also invalid as per bluedart

Waybill No : [protected]
Pickup Date 21 May 2014
From Raipur
To Sambalpur
Status Consignee'S Address Unlocatable/Landmark
Needed
Status and Scans
Location Details Date Time *
Waybill No : [protected]
Sambalpur Consignee'S Address Unlocatable/Landmark Needed 26-May-2014 18:00
Sambalpur Shipment Out For Delivery 26-May-2014 16:50
Sambalpur Shipment Arrived 26-May-2014 16:44
Calcutta Hub Network Delay, Will Impact Delivery 23-May-2014 12:56
Calcutta Hub Shipment Further Connected 23-May-2014 12:50
Calcutta Hub Shipment Arrived 23-May-2014 11:51
Mumbai Hub Shipment Further Connected 23-May-2014 06:53
Mumbai Hub Shipment Arrived 22-May-2014 16:51
Raipur Shipment Further Connected 21-May-2014 22:23
Raipur Shipment Arrived 21-May-2014 19:27
* - 24 Hr Format


1st ebay india send me wrong product and after that ebay try to make me fool two times by provide me completelywrong address to reship. How i believe ebay india. kindly request u to ple help me to refund my money

Today 27 days gone but till now i dont get my money back.