eBay India — Refund Not Given

Address:Shimla, Himachal Pradesh

On 19th July 2015 I placed an order with ebay.in but the payment went missing. When i enquired on ebay customer care they said that they didn't received the amount but when i saw my bank statement it was clearly written that payment was made to ebay. On sending them my bank statement they agreed to refund the amount but still after 15 days the refund didn't came. Whenever i contact them they keep me fooling by ssaying it takes time or go to bank or send us your bank statements for last two months. This issue is pending from last two months. Daily i have to go to bank and then contact ebay to follow up my refund. In these two months ebay has mentally harassed me.
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