eBay India — Refund not received

Arif_Akhtar

from New Delhi, Delhi

Address:	Mumbai City, Maharashtra, 400063
Website:	ebay.in

Hi:

My order was cancelled on Jul 18 and the refund was started on Jul 19. I still have not received the refund of Rs. 4, 699.06. It has been 10 days since it was processed. I have tried to contact the customer care multiple times. They always provide animated response. After so much discussion and shouting, they asked me to provide a copy of bank statement to [protected]@ebay.com to prove that I have not received the refund. I have provided the copy and it clearly shows that there is no refund from ebay.

I have been using ecommerce sites since last 10 years and this is the worst experience I have ever had. I have transacted on multiple sites. I guess this is going to be my last transaction with ebay.

PaisaPay Id: [protected]
Refund Reference: GCIT[protected].

Regards,
Arif

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Comments

eBay.in Customer Care

from Delhi, Delhi

Verified Support

Dear Arif_Akhtar,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

Baba Mobile

from Bengaluru, Karnataka

If you are from eBay India, then why give gmail address, why not come up with your official email ? eBay is now scammers paradize.

eBay.in Customer Care's response, Aug 2, 2016

Verified Support

Dear Baba Mobile,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.helpdesk@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

Arif_Akhtar

from New Delhi, Delhi

It has been 5 days and I have heard from these guys yet.. Have mailed everything that they have asked and still no resolution. eBay is pathetic