eBay — Not giving the money back and also charging false claims

Address:

Bhopal, Madhya Pradesh

I ordered a nokia bluetooth speaker through ebayand got a defective piece. After compaining the conpany asked me to courier it to the seller and I will recieve a courier amount and the final amount through DD. But after 1 month I didnt got any amount neither any calls or emails regqrding it. After dialling customer care number, they told me I didnt respond to their calls or emails but I didnt even recieve any of them. Please help!