eBay — Not sending the DD as promised

Address:Janjgir-Champa, Chhattisgarh

I purchased an item through ebay, which was damaged, I raised the claim and at last the resolution came as ebay will send me the DD of 500Rs. which will be received by me in 12-15 working days. Its almost 20 days and ebay had not delivered the DD. I contacted Ebay but they are just extending the days to dispatch it from there. claim id: 1071103
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