[Resolved] Ebay.com — Product found defective | |||
My Order details of ebay.com given Below: Item number:[protected] Price:$56.09 Sale date:Aug 08, 2014 PayPal transaction Id:05Y35994KW599503N Case ID:[protected] eBay Customer Support Case opened on:Sep 25, 2014 Seller:1984yht888 Problem:Item not as described. The above item which was found to be defective or malfunctional after series of tests. I reported the problem in my item to the seller along with photos. He said that first change my feedback, then i will ship a new LCD as replacement. I have been waiting for so many days for this item to arrive (more than 10 business days have passed)but still i haven't received this item so far. Further, the date of closing this case is approaching, so i need to check this new LCD against all possible defects as early as possible. Ebay.com will close my case on 25, Oct, 2014. I have only few days left. If new LCD is also found to defective, will i get same Money back Guarantee even if my case gets closed on 25 Oct. Please! revert me as early as possible. Ebay reply: Final decision:This item is covered under the sellers returns policy. To receive a refund for the item of $56.09, please ship the item back to the seller. To ensure you remain eligible for a refund please ensure that you return the item using a tracked service. Please see our email in 'My Messages' for more details. The return address of the seller on file is: Yang Haitao Bao'an District, Pearl Street Community landslide zone industrial area a new benefit package of three factories in Shenzhen City, Guangdong Province 518035 China My Message to ebay.com: Seller:1984yht888 has not levy any shipping charge as chinese govt foots the bill to promote export, return shipping charges from india to china are very high Fedex is charging: 2682 INR & DHL is charging: 2874 INR. I have purchased the above item for 3500 INR. So even if i get refund from seller, i will lose money equivalent to cost of new LCD module. As i can get it for 36 US $ (2200 INR) from buydisplay.com . Now what should i do to tackle this issue ? Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
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