Ebay.in — Complaining about no refund for buyied 32 gb samsung memory card

Address:400066
Website:ebay

I had buyied an memory card 32 gb company samsung from ebay,
but it was found to be defective so i issued a refund claim against it they approved the claim but still no refund is provided not even they are providing any support, even samsung not giving support as it is in warrenty of 5 years,
below is the information about the mail they sent me
( Dear sunny,

We are pleased to inform you that we are approving your refund request and the same will be refunded to your original mode of payment. Please find the details here

Action : Refund approved

Remarks : Dear Sunny, This email is regarding the Claim 1976334 raised for the below item: - Item Name: Samsung Micro SD MicroSDHC 32GB Memory Card Class 10 Evo +5 Year Warranty - PaisaPay ID: [protected] - Seller ID: rksaab087 - Reason of claim Item not working/Broken: we are pleased to inform you that we are approving your refund request and closing the claim.Your refund will be sent to your original mode of payment and it will take 6-8 working days for the amount to reflect in your account. Note: Sundays and Public Holidays are excluded from working days. We look forward to your next purchase on our website very soon. Thank you for shopping on eBay! Regards, RAM KAPIL Claims Team) .
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Dear sunny mistry,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

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