Ebay.in — Didn't receive item inspire of 17.5k payment

anupam6969

from Roorkee Cantonment, Uttarakhand

Address:	Solan, Himachal Pradesh, 173212
Website:	Ebay.in

I paid 17.5k for purchase of I phone. Neither the product was delivered nor payment refunded till date inspire after 50 days. Customer care says resolving case in 6-8 working days for last 20 days. Poor response & bank now charging 14% interest from me. Disgusted with such a poor response. My claim I'd is 2020288. Will never recommend eBay, full of frauds & cheats
Anupam

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Comments

csamit1986

from Gurgaon, Haryana

I had purchased new Sony Experia M4 Aqua Dual for Rs. 14275/- on 20.06.2016, the same was delivered on 22.06.2016 the product has scratches all over, the phone has app already installed. phone already configured. The phone is 100% used. I tries contacting seller he is very arrogant and rude the seller is Apple Tree 2013. Further I called your customer care after trying for three days no response and at last one call answer however claim raised but no progress of the same. I want my money back please do the needful. I had purchased the same as guest user and thereafter created ID on Ebay thus the item is not reflected in my account.

Ebay is a fraud site, never use it

Claim ID 2105456
Invoice no. [protected]
Order no./Paisa pal id-[protected]

eBay.in Customer Care

from Delhi, Delhi

Verified Support

Dear csamit1986,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

Rajchsm1

from Lalganj, Bihar

I bought Nexus 5X in eBay on 2016 July, my mobile got some issue and not working now. It's under seller warranty. The seller is Apple Tree 2013. Seller contact number is not reachable. I called eBay customer care and also grievance team as well.They logged ticket and escalation Id (073552) as well. There is no resolution for my issue for the past 1 month. eBay customer service is very very poor. I should have not purchased in eBay. It was a very big mistake in my life.

Rajesh V

eBay.in Customer Care's response, Jul 20, 2017

Verified Support

Dear Rajchsm1,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay