[Resolved]  Ebay.in — ebay cutomer care gave wrong information to me so my money and my product was missed

Address:

Tirupur, Tamil Nadu

I bought one laptop from eBay That product was damaged so I informed eBay . they give claim I'd then after 5 days my move was missing . after we connect to eBay. They asked your claim was closed if you send product to seller we have to reopen the claim and refund to you . so I send product to seller and send pod copy to ebay then eBay customer care was contact me . then 30 Oct 2014 senior officer Mr vishal gave request no (1 s[protected]) today eBay customer said, eBay not support your claim and refund .( prakash in 7 nov 2014) eBay told above, when if they claim closed on the time .I cannot send the product to seller . eBay customer care gave wrong information to me .so my money and product was missed .