[Resolved]  Ebay.in — Ebay didn't respond to my Claim ID: 710954 request as promised

Address:Theni, Tamil Nadu

Dear Sir, As promised by ebay I didn't receive my claim till 25.11.2014. They neer respont to my mails. Please take necessary action against them. Thanks & Regards, Vineeth [protected] An eBay Guarantee* claim has been resolved Dear Vineeth, We thank you for your precious time in helping us investigate the issue you faced with your purchase. We regret to inform you that after investigating the claim we are rejecting your eBay Guarantee* claim request. Click here for more information. Please find the details here Action : Buyer cancelled his claim request - Claim Closed Remarks : As per our telephonic conversation on 27/10/2014, we are pleased to inform you that we are approving your refund request in form of eBay coupon. You will receive a coupon of 110 % of Item value. It will be sent to your registered email address, and you can expect to receive it within 7-10 business days and the same is valid for 30 days. Note: Sundays and Public Holidays are excluded from working days. Thank you for shopping with eBay. Item Information Claim ID: 710954 PaisaPay ID: [protected] Item number: [protected] Seller ID: onlinetraderss Date claim opened: [protected]
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Complaint marked as Resolved 
Thanks for the resolution provided by ebay.in on 3rd December 2014. I received an email with Coupon Code Coupon Value : Rs.600/-. PaisaPay ID : 37637192798. Valid Till : 15-Mar-15 Continue your good service. Regards, Vineeth
eBay.in customer support has been notified about the posted complaint.
Dec 03, 2014
Updated by Vineeth.S
On 3rd December 2014 my complaint was resolved by ebay.in. Thanks to https://www.consumercomplaints.in for helping me to solve my problem.

Regards,
Vineeth
Complaint comments 

Comments

Ebay is doing face to the seller. Even though their product is not working seller can able to reject the claim. The buyer can't able to receive the product / money.
Ebay is encouraging fake sellers. Ebay should stop such activities. I have such experience two times on receiving non working products. In both the cases I didn't received my claim but the request was closed. So take necessary action to keep your customers satisfied.

Thanks & Regards,
Vineeth.S
[protected]


Claim ID : 412852

8 MB PCI VGA Card PCIVGA Card Closed 18 Feb 2014 11 Feb 2014 [protected] [protected] paradeep
Claim Details
Date of Resolution: by 20 February 2014

Claim ID : 710954

Manipol Body Massager Very Powerful WHOLE Body Massager Reduces weight and FAT Closed 25 Oct 2014 16 Oct 2014 [protected] [protected] onlinetraderss
Claim Details
Date of Resolution: by 27 October 2014

Claim ID : 412852

8 MB PCI VGA Card PCIVGA Card Closed 18 Feb 2014 11 Feb 2014 [protected] [protected] paradeep
Claim Details
Date of Resolution: by 20 February 2014

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