[Resolved] Ebay.in — Ebay guarantee claim not processing

Minesh Suthar

from Jamshedpur, Jharkhand

Address:	831011
Website:	www.ebay.in

I purchased item (Mosquito Net) from ebay but unfortunately that Item not found as per specification while received in actual. Under Ebay Guarantee policy, I sent back the item to seller within specific time with consultation of Ebay with the reference of claim id - 2212004 dated 13-Aug-2016. As per Ebay Guarantee policy, Ebay has to pay back my courier charge in the form of coupon in 7-10 working days once claim was closed.(they gave written approval) But I yet to credit the same on my ebay account after trail emails and tired less verbal communications on its customer complaint forum.

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Dec 5, 2016

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2016

eBay.in Customer Care's response Dear MInesh Suthar,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay