| Address: | Ghaziabad, Uttar Pradesh |
Ordered a product with below details on 14th Oct
Item number:[protected]
Seller ID: crave.cradle
The item in not updated with any shipping details after a week and then I tried to contact seller, his both numbers are no working for me. Then I tried eBay support and after many time dialing and very long wait around 30 mins I got connected. I asked for the details and rep communicated me that she do no have any updates and it is updated by sellers only, they are helpless and can not do anything in this. No information provided. Then I asked for refund or cancellation of order as there is no link to cancel the order. Then she said we provide 3 days time for seller to update the shipping information and if it doesn't happen then we have automated system to start refund process, please wait for today EOD (20th Oct 14). When nothing happened and no further information provided and nothing communicated I contacted seller (still numbers not working) and then eBay again, this time when I explained her the scenario she said we can not do anything and when I asked for the refund she said let me check the status for refund, and disconnected. No information I had by that time. Then after multiple tries and 30-35 mins waiting I again connected to eBay and when discussed with rep he said we do not have any updated information from seller, we can raise a claim for refund but do not guarantee for its approval and refund. Ohh eBay guarantee sucks. Buyer are not even 0% safe with eBay. I asked to raise the claim, and now its been rejected just mentioned non eligibility and no other details. They are playing with buyers in support of sellers and selling the products forcefully.
I want my refund for the product ordered but nothing seems to happen. Was this information helpful? | 
Post your Comment