Ebay.in — Fashionite13 jewellery :- american diamond pearl drop jhumki earrings

ataur.rahman

from Pune, Maharashtra

Address:	Raigad, Maharashtra, 410218
Website:	www.ebay.in

Fashionite13 jewellery :- american diamond pearl drop jhumki earrings

I bought this item on 2nd of april 2016. After waiting patiently for the delivery for 15 days, i got to know that purchase got cancelled by the seller (Reason best known to them). Now the real dilemma starts, till today 23rd may 2016, i am waiting for my refund.

I called multiple times to their customer care (Don't forget the wait period for 15-30 mins on phone), all they come up for "wait for another 5 days" (Frankly these "5 days" never came. The amount is so pity (In term of money) that i feel so nonsense to mentioned it.

Now i am totally frustrated with ebay and logging this complain, lets hope, if this help few other customer like mine.

Service request # 1-[protected] (As given by one ms. Nidhi (Floor supervisor - ebay customer care)

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ataur.rahman

from Pune, Maharashtra

I got another response from ebay.in (As obvious, expecting for another waiting period though)

Coupon Concern SR# 1-[protected]
Hello,
Thank you for contacting eBay India Customer Service.

We apologize for the inconvenience that have been caused to you in this concern.

We have "Escalated" this issue to our team to get it resolved as soon as possible. Once it gets resolved you would be intimated.

Hence we request you to kindly allow us the time of 7-10 working days to look in to this matter and resolve this problem.

We appreciate for the patience and co-operation in this concern.

If you have any query in the future, visit www.ebay.in/customersupport and enter keyword(s) in the search box to find instant answers, or reach us by phone, chat or email.

Before calling us, don’t forget to generate a unique PIN by clicking Contact Us and select a suitable topic for which you wish to speak to us. This will enable us to save your precious time and quickly connect you to a suitable executive to assist you.

We hope that we have been able to answer your query up to your satisfaction. If you need any more assistance, please feel free to contact us again by simply replying to this email.

Regards,
Charmi Sawala

eBay India Customer Service Team

eBay.in Customer Care

from Delhi, Delhi

Verified Support

Dear Customer (ataur.rahman),

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id atebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay